Swagway Skateboard Repair Reviews

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Swagway Customer Service
When I called to challenge their decision the customer service agent said "our product doesn't break like that". The product was being ridden and it snapped in half. It wasn't dropped or abused in any way. These people don't know the meaning of customer service and their product is inferior. Swagway is taking advantage of consumers and their management doesn't have a clue as to handle customer service. Do not give them your money, the...
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Swagway

Swagway Swagway apologizes you are unhappy with the free one year warranty against manufacturers defects. However a snapped metal frame is not considered a defect.
Swagway has a s...

1.0
I didn't like
  • Customer service
  • Ripoff
  • Product is poor
#888946
I send my swagway X1 to be repair on June 13 today is July 21 and still have not been able to get an answer. I even requested to speak to a supervisor, they said he would call within 72 hours and it has been 5 days and i have yet to receive a call from them. To how can I speak to get help, they only have one phone number and when I call it takes 15-20 min to get someone to answer them is another 10 min for then to tell you "should receive a...
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Swagway

Swagway We are still waiting to hear from you!
I have checked the support@Swagway.com email and cannot find your communication. I also have not heard from you at satisfaction@swag...

Swagway

Swagway I have not heard from you. We are still looking forward to the opportunity to get this issue solved as quickly and efficiently as possible.
Please contact us at Satisfacti...

1.0
I liked
  • Unacceptable
I didn't like
  • Customer service
#886334