Product: Swagway Hoverboard Repair Clear all filters (4 of 4 reviews match)
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Swagway is a great example of a company who takes a customers money, sends out a defective/broken product and refuses to refund or even fix their defective/broken product. Based on my own experience Swagway will send the broken/defective product back to you after...
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Swagway
Swagway
Swagway Verified Representative

I am still waiting for your response and have not heard from you! I would still REALLY appreciate the opportunity to get this SOLVED! -Swagtron® support#SwagtronCares

Anonymous
Anonymous

Stephen, I have e-mail and phone records showing no one from swagway would return our request for help. I would welcome the opportunity for you to help us receive a full refu...

1.0
Product
Swagway Hoverboard Repair
#1072521
I purchased a hoverboard from them on their website in Nov 2015 for Christmas for my daughter. There was a voluntary recall issued in August 2016 of which I immediately applied for. It took them until November 2016 after much yelling by me to issue my RMA number. I...
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Swagway
Swagway
Swagway Verified Representative

We have not heard from you! Please give us the opportunity to address this issue! Please email satisfaction@swagtron.com #SwgatronCares

Swagway
Swagway
Swagway Verified Representative

Good Morning, Just following up, as I haven't heard from you. Please contact me at wecare@swagtron.com. I look forward to speaking with you.

Product
Swagway Hoverboard Repair
#992074

Bought my unit Christmas 2015.Fire. Returned it and was promised a repair. They sent me an email after 4 months claiming that my unit "should have been delivered." Yep. It should have. But it wasn't. Twenty emails and a couple of phone calls later - NOTHING. Horrible....
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Anonymous
Anonymous

http://www.dailymail.co.uk/news/article-3363005/It-s-like-iPhone-explosions-TV-explosions-refrigerator-explosions-Owner-largest-hoverboard-company-defends-product-keeps-bursti...

Swagway
Swagway
Swagway Verified Representative

Hello, I am Stephen K., a representative of Swagtron.com . I understand you are unhappy with Swagtron™ and would like to ensure the issue has been handled to your satisfaction...

Product
Swagway Hoverboard Repair
#978085
Bought a Swagway for my son for Christmas, broke within a few months (wouldn't charge). Sat around and then got around to returning the item. Had to pay for shipping to return a defective item (who does this anymore?) Received the "Fixed" board back. Wouldn't even...
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Swagway
Swagway
Swagway Verified Representative

I still have not heard from you! I look forward to getting this problem solved as quickly as possible! I hope your lack of response means the problem has been solved! However ...

Swagway
Swagway
Swagway Verified Representative

SwagTron™ (f.k.a. Swagway) has sent you a prepaid label for this repair. I truly apologize that your Swagway broke after you received it, rode it, and charged it. We have a ve...

2.5
Product
Swagway Hoverboard Repair
#863289