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I had originally ordered the T6 brand new on December 16 but was shipped a used one without my consent. They later told me that you were out of new ones and I was shipped a used one and would receive $100. Having no other choice but to accept due to the holiday being...
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1.0
#1433760
I dont understand why swagcycle cant help me replace something on the bike without a reciept of purchase. i doubt u guys have alot of accidents where customer break into your warehouse and steal swagcycles only to call u back for help and spare parts. It says swagcycle...
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#1335319
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Swagway - Swagger 5 is junk

Swagger 5 App doesnt work... 2 days after opening, need to get flat fixed.
#1328410
Company sent two defective tires on two electric bikes. Cannot put air in back tires. Air plug on tire was installed incorrectly. Unable to put air in back tires. Company refuses to send two boxes so I can ship them back for repair. Are you kidding me Sagtron. I have...
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1.0
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I liked
  • Unacceptable
I didn't like
  • Defective product
#1202035
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Swagway - Broken Charger Slot

The charging slot broke and want charge and it happened a week ago.
4.9
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#1182730
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Swagway - Sagat on havorbord won't come on

Today flashed orange while charge the n beep took off charger an turned it on blue light blinks once an turned off wouldnt come on period what's the problem my name is Jessica birdwell #5733910037 5733913630
3.5
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#1175719
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Swagway - Sent me a broken hover board

Ok I bought a hover board for Xmas. No charger was in box called said you would send it. Well it never got sent. I bought a charger for it. It don't hold charge. You also charged me 2 warranty's. That has not got refunded. My childs Christmas was awful cause of you. There should be a law suit on u guys for sending bad broken merchandise and not giving people there money or replacement. The bad thing is that I got 10 people to buy from u and there's are bad also. Karenray0925@aol.com
1.0
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#1166343
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Swagway hoverboard is locked by an app

Swagway hoverboard is locked by an app
Swagway hoverboard is locked by an app
I did not know about the app info and now my board is locked
4.0
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#1123100
Swagway is a great example of a company who takes a customers money, sends out a defective/broken product and refuses to refund or even fix their defective/broken product. Based on my own experience Swagway will send the broken/defective product back to you after...
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SwagTron
SwagTron
Swagway Verified Representative

I am still waiting for your response and have not heard from you! I would still REALLY appreciate the opportunity to get this SOLVED! -Swagtron® support#SwagtronCares

Anonymous
Anonymous

Stephen, I have e-mail and phone records showing no one from swagway would return our request for help. I would welcome the opportunity for you to help us receive a full refu...

1.0
#1072521
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Impossible to return recalled swagway

I went through the process to register my swagway that was recalled and received confirmation in November 2016. Supposedly two weeks later I was going to receive the packaging to return the item for repair. In May 2017 I contacted the company and requested the materials again as they never arrived. Again I was told I would have it in two weeks. July 2017 and still no packaging or follow up!!!
1.4
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Website
#1070697