Swagway - Broken Charger Slot
The charging slot broke and want charge and it happened a week ago.
Swagway - Sagat on havorbord won't come on
Today flashed orange while charge the n beep took off charger an turned it on blue light blinks once an turned off wouldnt come on period what's the problem my name is Jessica birdwell #5733910037 5733913630
Ok I bought a hover board for Xmas. No charger was in box called said you would send it. Well it never got sent. I bought a charger for it. It don't hold charge. You also charged me 2 warranty's. That has not got refunded. My childs Christmas was awful cause of you....Read more
Swagway hoverboard is locked by an app
I did not know about the app info and now my board is locked
Swagway is a great example of a company who takes a customers money, sends out a defective/broken product and refuses to refund or even fix their defective/broken product. Based on my own experience Swagway will send the broken/defective product back to you after...Read more
Impossible to return recalled swagway
I went through the process to register my swagway that was recalled and received confirmation in November 2016. Supposedly two weeks later I was going to receive the packaging to return the item for repair. In May 2017 I contacted the company and requested the materials again as they never arrived. Again I was told I would have it in two weeks. July 2017 and still no packaging or follow up!!!
My son has not been rough on his board. He has ridden it outside twice and both times it started going crazy, beeping and throwing him off. I contacted Swagway after the week Christmas and they finally got back to me after several emails and told me to order a box from...Read more
Earlier this month I sent back 2 recalled hooverboards. Before sending these hooverboards back, I initially spoke to a customer service representative regarding options and opted to use the $200 coupon code/store credit to use toward the purchase of a newer model....Read more
I didn't like
- Deceptive practices
With all the news about hover boards catching on fire I'm very scared. On the news there was a little girl who got killed because of a hover board that caught on fire. I have a family and multiple pets and I can't risk having a fire. I have a feeling that I won't be...Read more
I ordered a board for my grandson on march 2nd. When I ordered the board I was careful to check all shipping times. The longest time to any destination was 4 days only 2 to mine. I received the bag as described but no board. I reached out the next day and they said my...Read more
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