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I dont understand why swagcycle cant help me replace something on the bike without a reciept of purchase. i doubt u guys have alot of accidents where customer break into your warehouse and steal swagcycles only to call u back for help and spare parts. It says swagcycle...
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Company wrote 0 public responses to the review from Aug 21.
#1335319
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Swagway - Swagger 5 is junk

Swagger 5 App doesnt work... 2 days after opening, need to get flat fixed.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 13.
#1328410
Company sent two defective tires on two electric bikes. Cannot put air in back tires. Air plug on tire was installed incorrectly. Unable to put air in back tires. Company refuses to send two boxes so I can ship them back for repair. Are you kidding me Sagtron. I have...
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Company wrote 0 private or public responses to the review from Mar 03.
1.0
Product
I liked
  • Unacceptable
I didn't like
  • Defective product
#1202035
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Swagway - Broken Charger Slot

The charging slot broke and want charge and it happened a week ago.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Feb 04.
4.9
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1182730
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Swagway - Sagat on havorbord won't come on

Today flashed orange while charge the n beep took off charger an turned it on blue light blinks once an turned off wouldnt come on period what's the problem my name is Jessica birdwell #5733910037 5733913630
Company wrote 0 public responses to the review from Jan 24.
3.5
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1175719
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Swagway - Sent me a broken hover board

Ok I bought a hover board for Xmas. No charger was in box called said you would send it. Well it never got sent. I bought a charger for it. It don't hold charge. You also charged me 2 warranty's. That has not got refunded. My childs Christmas was awful cause of you. There should be a law suit on u guys for sending bad broken merchandise and not giving people there money or replacement. The bad thing is that I got 10 people to buy from u and there's are bad also. Karenray0925@aol.com
Company wrote 0 private or public responses to the review from Jan 10.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1166343
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Swagway hoverboard is locked by an app

Swagway hoverboard is locked by an app
Swagway hoverboard is locked by an app
I did not know about the app info and now my board is locked
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 30, 2017.
4.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Warranty
Website
#1123100
Swagway is a great example of a company who takes a customers money, sends out a defective/broken product and refuses to refund or even fix their defective/broken product. Based on my own experience Swagway will send the broken/defective product back to you after...
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Company wrote 7 public responses to the review from Jul 10, 2017.
SwagTron
Swagway
Swagway Verified Representative

I am still waiting for your response and have not heard from you! I would still REALLY appreciate the opportunity to get this SOLVED! -Swagtron® support#SwagtronCares

Anonymous
Anonymous

Stephen, I have e-mail and phone records showing no one from swagway would return our request for help. I would welcome the opportunity for you to help us receive a full refu...

1.0
#1072521
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Impossible to return recalled swagway

I went through the process to register my swagway that was recalled and received confirmation in November 2016. Supposedly two weeks later I was going to receive the packaging to return the item for repair. In May 2017 I contacted the company and requested the materials again as they never arrived. Again I was told I would have it in two weeks. July 2017 and still no packaging or follow up!!!
Company wrote 0 public responses to the review from Jul 06, 2017.
1.4
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1070697

Contact Swagway

Mailing Address:
Swagway LLC
3431 William Richardson Dr., Suite F
South Bend, Indiana 46628
United States
Phone:
(844) 299-0625
More
My son has not been rough on his board. He has ridden it outside twice and both times it started going crazy, beeping and throwing him off. I contacted Swagway after the week Christmas and they finally got back to me after several emails and told me to order a box from...
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Company wrote 0 private and 2 public responses to the review from May 25, 2017.
SwagTron
Swagway
Swagway Verified Representative

I still have not heard from you. I would really appreciate the opportunity to get this issue solved as quickly and as conveniently for you as possible! Please email me ar sati...

SwagTron
Swagway
Swagway Verified Representative

We will GLADLY get that issue solved! Please email me at satisfaction@swagtron.com! I have a few probing questions, however, I believe this can be solved without a repair! Ple...

2.5
#1052051