Swagway - Swagger 5 is junk
Swagger 5 App doesnt work... 2 days after opening, need to get flat fixed.
Company sent two defective tires on two electric bikes. Cannot put air in back tires. Air plug on tire was installed incorrectly. Unable to put air in back tires. Company refuses to send two boxes so I can ship them back for repair. Are you kidding me Sagtron. I have...Read more
Swagway - Broken Charger Slot
The charging slot broke and want charge and it happened a week ago.
Swagway - Sagat on havorbord won't come on
Today flashed orange while charge the n beep took off charger an turned it on blue light blinks once an turned off wouldnt come on period what's the problem my name is Jessica birdwell #5733910037 5733913630
Ok I bought a hover board for Xmas. No charger was in box called said you would send it. Well it never got sent. I bought a charger for it. It don't hold charge. You also charged me 2 warranty's. That has not got refunded. My childs Christmas was awful cause of you....Read more
Swagway hoverboard is locked by an app
I did not know about the app info and now my board is locked
Swagway is a great example of a company who takes a customers money, sends out a defective/broken product and refuses to refund or even fix their defective/broken product. Based on my own experience Swagway will send the broken/defective product back to you after...Read more
Impossible to return recalled swagway
I went through the process to register my swagway that was recalled and received confirmation in November 2016. Supposedly two weeks later I was going to receive the packaging to return the item for repair. In May 2017 I contacted the company and requested the materials again as they never arrived. Again I was told I would have it in two weeks. July 2017 and still no packaging or follow up!!!
My son has not been rough on his board. He has ridden it outside twice and both times it started going crazy, beeping and throwing him off. I contacted Swagway after the week Christmas and they finally got back to me after several emails and told me to order a box from...Read more
Earlier this month I sent back 2 recalled hooverboards. Before sending these hooverboards back, I initially spoke to a customer service representative regarding options and opted to use the $200 coupon code/store credit to use toward the purchase of a newer model....Read more
I didn't like
- Deceptive practices
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