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Summary of Swagway Customer Service Calls

20 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
02:20 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Swagway to Ask about:

Payments and Charges:

  • “I need to Know where I can find hoverboard charger for the swag rt5”

Product/ Service quality:

  • “My bag broke already after day one”

Return/ Replace:

  • “For a battery replacement”

Other:

  • “It stoped working”
  • “Front light on 2 of my swagscooters dont work”
  • “Hoverboard not working”

About Swagway

Top 5 Likes about Swagway

Unacceptable, Website was user friendly and easy to order from, Ordering was fairly easy

Top 5 Dislikes about Swagway

Customer service, Defective product, Product is poor, Poorest customer service, Poor product quality

Summary

Swagway and Swagway LLC specializes in manufacturing and distribution of Swagtron products. The company was founded in August 2015. Its headquarters is based in Los Angeles, California, United States. Swagway and Swagway offers hoverboards, electric scooters, electric skateboards, and electric bikes. It also provides remote control, replacement charger, rubber bumpers, and other accessories. Swagway and Swagway ships the products across the continental US. It also has international distributors that work all over the world. The company accepts returns for exchange and refund within 30 calendar days of the delivery date. Restocking and processing fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Swagway reviews and complaints

Swagway is ranked 53 out of 2448 in Appliances and Electronics category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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