Swagway is a great example of a company who takes a customers money, sends out a defective/broken product and refuses to refund or even fix their defective/broken product. Based on my own experience Swagway will send the broken/defective product back to you after spending months trying to have return labels provided and even lie to your banking institution about what they have done for you.
Their customer service department is impossible to reach as well.
The sad fact that their product is purchased for children makes their actions even more deplorable. Please do your family a favor and stay far away from Swagway and their deceptive practices.
Review about: Swagway Hoverboard Repair.
Reason of review: Damaged or defective.
Monetary Loss: $500.
Preferred solution: Full refund.